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Crazy Transfer

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Terms of Service

Last updated: July 24, 2026

Welcome to Crazy Transfer. These Terms of Service define the rules and expectations for using our money transfer and digital wallet services. Please read them carefully before sending money, recharging your wallet, or creating an account.

1. Acceptance of Terms

  • •These Terms of Service ("Terms") govern your use of the Crazy Transfer app, website, and related money transfer and digital wallet services (the "Service").
  • •By creating an account, sending a transfer, recharging your wallet, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms.
  • •If you do not agree with any part of these Terms, you may not access or use the Service.

2. Eligibility

  • •You must be at least 18 years old and legally able to enter into binding contracts to use the Service.
  • •You agree to provide accurate, current, and complete information when registering and submitting transfers.
  • •You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account.

3. Money Transfer Services

  • •Crazy Transfer enables you to send money to recipients in Haiti and other supported destinations via MonCash delivery or agent pickup.
  • •When you submit a transfer, you authorize us to deliver the specified amount to the named recipient using the selected delivery method.
  • •Transfers are processed based on the exchange rate displayed at the time of submission. The rate shown is the rate that applies to your transaction.
  • •A transfer fee is added to each transaction and shown clearly before you confirm. The total you pay equals the transfer amount plus the applicable fee.
  • •Once a transfer is confirmed and submitted, it cannot be canceled, reversed, or refunded except where required by law.
  • •You are responsible for providing the correct recipient name, phone number, and pickup location. We are not liable for funds delivered to an incorrect recipient due to inaccurate information you provided.

4. Digital Wallet

  • •Your Crazy Transfer wallet holds a prepaid balance in USD that you can use to fund transfers, send money to other users, or withdraw.
  • •Wallet balances are recharged via approved payment methods including MonCash and card payments. Recharges require verification and approval before the balance is available.
  • •Wallet funds are not a bank account, do not earn interest, and are not insured by the FDIC or any deposit insurance scheme.
  • •You may withdraw approved wallet balances to a card, MonCash account, or pickup location according to the methods offered.
  • •User-to-user transfers are completed instantly between Crazy Transfer wallets and cannot be reversed once completed.

5. Payment Methods

  • •We support several payment methods including CashApp, PayPal, and debit/credit card, subject to availability and your location.
  • •Card payments are processed by our secure payment provider. Card charges below $0.50 USD are not supported and will be rejected.
  • •Payment screenshots or references you upload help us match and verify your payment. Providing false or misleading proof may result in suspension of your account.

6. Promo and Referral Codes

  • •Promo codes may reduce transfer fees by the stated percentage and are subject to usage limits and expiration.
  • •Referral codes allow you to earn commission on qualifying transfers made by users you refer. Commission rates and eligibility are determined by us and may change.
  • •Abuse, fraud, or manipulation of promo or referral programs will result in forfeited earnings and may lead to account suspension.

7. Fees and Exchange Rates

  • •We charge transfer fees and wallet recharge fees as displayed in the app. Fees may change at any time; the fee shown at the time of your transaction is the fee that applies.
  • •Exchange rates are set by Crazy Transfer and may differ from market or interbank rates. The rate displayed before you confirm a transfer is the rate you receive.
  • •You are responsible for reviewing all fees, rates, and totals before confirming any transaction.

8. User Responsibilities

  • •You agree to use the Service only for lawful purposes and not to send money derived from illegal activity.
  • •You must not attempt to abuse, disrupt, or reverse-engineer the Service, or use automated tools to access it without authorization.
  • •You agree to comply with all applicable laws, including anti-money laundering and sanctions regulations, when using the Service.
  • •You are solely responsible for any tax obligations arising from your use of the Service.

9. Prohibited Activities

  • •Using the Service for money laundering, terrorism financing, fraud, or any unlawful purpose.
  • •Submitting false, inaccurate, or misleading transaction information or payment proof.
  • •Accessing another user's account or sharing your own account credentials.
  • •Attempting to manipulate exchange rates, fees, promo codes, or referral rewards.

10. Account Suspension and Termination

  • •We may suspend, restrict, or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law.
  • •You may delete your account at any time from the Settings page. Some transaction records may be retained to comply with legal obligations.
  • •Upon termination, any pending transactions will be completed or canceled at our discretion, and unused referral earnings may be forfeited.

11. Intellectual Property

  • •The Service, including its name, logo, design, and content, is owned by Crazy Transfer and protected by intellectual property laws.
  • •You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

12. Disclaimer of Warranties

  • •The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
  • •We do not guarantee that transfers will be completed without delay, that the Service will be uninterrupted or error-free, or that exchange rates will remain constant.
  • •You use the Service at your own risk.

13. Limitation of Liability

  • •To the maximum extent permitted by law, Crazy Transfer shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
  • •Our total liability for any claim arising out of the Service is limited to the amount of fees you paid to us for the transaction giving rise to the claim.
  • •We are not liable for failures caused by payment providers, mobile networks, or events beyond our reasonable control.

14. Indemnification

  • •You agree to indemnify and hold Crazy Transfer harmless from any claims, damages, or expenses arising from your misuse of the Service, your violation of these Terms, or your infringement of any third-party rights.

15. Governing Law and Disputes

  • •These Terms are governed by the laws of the United States and, where applicable, the laws of Haiti for transactions delivered there.
  • •Any dispute arising from these Terms or the Service will be resolved in good faith, and if unresolved, through binding arbitration.

16. Changes to These Terms

  • •We may update these Terms at any time. Material changes will be communicated through the app or by email.
  • •Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

17. Contact

  • •Questions about these Terms can be directed to us at +1 (475) 351-8331 or through the Contact page.
  • •We aim to respond to all inquiries within a reasonable timeframe.

Crazy Transfer

Fast & secure money transfers to Haiti and beyond.